Privacy Policy

At Condominiuz.com, we value and protect your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal data when using our cloud-based condominium management platform.

By registering and accepting our Terms and Conditions, you also agree to the terms described in this Privacy Policy.

1. Data We Collect

When using our Service, we may collect the following information:

Registration Data

Full name, email address, phone number, and in some cases, data about the condominium you belong to.

Usage Data

Information about how you access and use the platform (e.g., device, browser, date and time of access).

Financial Data

Limited information necessary for managing subscription payments. We do not directly store credit card data; this is handled by external payment providers under strict security standards.

Uploaded Content

Documents, images, invoices, or any files that you or the condominium administrators upload to the platform.

2. Purpose of Processing

We use your personal data to:

Service Operation

Allow you to access and use the platform with all its functionalities.

Administrative Management

Process subscriptions, payments, and notifications related to your account.

Informational Communications

Send you emails about notices, updates, or information of interest regarding the management of your condominium.

Sector-Specific Advertising Communications

On a limited basis, we may send you promotions and discounts related exclusively to the condominium sector, such as: theft, fire or other common risk insurance, as well as services and products associated with condominium life.

Security and Legal Compliance

Detect, prevent, and respond to fraudulent or illegal activities, as well as comply with applicable regulations.

3. Legal Basis for Processing

We process your personal data in accordance with the following legal bases:

Contract Execution

To provide you access to and use of the platform according to our Terms and Conditions.

Express Consent

For sending informational and advertising communications related to the condominium sector.

Legal Compliance

When necessary to comply with tax, regulatory, or judicial obligations.

4. Data Retention

We will retain your data while you have an active account at Condominiuz.com and, after cancellation, for a maximum of 15 days, unless regulations require a longer period. Subsequently, the information will be securely deleted.

5. Data Sharing and Transfer

We do not sell or transfer personal data to third parties for commercial purposes.

Data may only be shared with:

• Service providers necessary for operation (e.g., payment processors, secure hosting).
• Competent authorities, only in compliance with the law.

All service providers are required to comply with strict confidentiality agreements.

6. Information Security

We implement technical and organizational measures to protect your data against loss, theft, unauthorized access, or improper disclosure.

• Communication encryption (SSL/HTTPS).
• Restriction of internal access according to roles.
• Periodic backup protocols.

7. Your Rights

You have the right to:

• Access your personal data.
• Rectify inaccurate or incomplete information.
• Request deletion of your data when it is no longer necessary.
• Object to or limit certain processing (e.g., advertising communications).
• Request the portability of your data.

8. International Data Use

Condominiuz.com is operated from the United Kingdom. By using the Service from another country, you agree that your data may be transferred and processed on servers located in different jurisdictions, always under adequate security and privacy standards.

9. Changes to the Privacy Policy

We may update this Policy to reflect legal changes or improvements to the Service. We will notify you of such changes via email with at least 15 days' notice. Continued use of the platform will imply your acceptance.

10. Contact

If you have questions, concerns, or wish to exercise your privacy rights, you can contact us at:

At Condominiuz.com, we protect your data and guarantee that we will use it only for legitimate purposes related to condominium management.

Sincerely,
The Condominiuz Team
Developed by Valoon.uk, London